Everything you need to know about your OONA ritual
Find answers to the most frequently asked questions about our products, their use, and your orders.
What hair types are OONA products suitable for?
OONA treatments are designed to support different hair types and textures. Specific recommendations for each treatment are detailed on its product page.
How do I choose my OONA ritual?
Choose your ritual according to your hair's needs: scalp care, nourishment for lengths, softness, or shine. You can also combine multiple treatments to create your own custom routine.
How often should the treatments be used?
The frequency depends on the product and your hair's needs. You can find usage instructions directly on each product page.
In what order should I use OONA products?
Start with pre-shampoo scalp treatments, then continue your routine with products dedicated to the lengths and finishing touches.
Can I use multiple OONA products in the same routine?
Yes. The different treatments can be integrated into the same routine when they match your hair's needs.
Does OONA ship internationally?
The available destinations and any potential delivery fees are indicated during the ordering process.
What are the delivery times?
Delivery times vary depending on your destination. An estimate is provided at the time of your order.
How do I track my order?
When tracking is available, you will receive the necessary information after your order has been shipped.
Another question?
Our team is at your disposal via the Contact page.